Terms of Use

Last Updated: September 26, 2025

I. About these Terms

1. These Terms of Use ("Terms") are an agreement between you ("User") and HK ZHONGAO INFORMATION TECHNOLOGY LIMITED(Room 701, Unit 127, 7/F, Tower B New Mandarin Plaza, 14 Science Museum Road,Tsim Sha Tsui, Kowloon), including its subsidiaries and affiliates ("RushBuy.gg," "we," "us," or "our"). The Service allows you to search for and purchase in-game virtual goods and in-game reloads ("Virtual Goods" or "Digital Products"). To provide better top-up services to users, please read and fully understand this Agreement before using the top-up service. Important clauses, including those limiting or exempting liability, will be highlighted in bold for your attention. Please read them carefully. By visiting our services or following the on-page instructions to complete a recharge, you are deemed to have agreed to and accepted all terms and conditions of this Agreement. If you do not agree, please stop recharging immediately.

2. We may update this Agreement and related rules from time to time by posting revised terms and conditions through the Application or Website. Your continued use of the services will be deemed acceptance of the updated Agreement.

3. You agree to enter into these Terms electronically and agree that all records relating to these Terms may be stored in electronic form.

4. The Platform prohibits minors under the age of 18 from independently using the top-up service. Minors must either use the services under the supervision of a guardian or provide written consent from a guardian. The Platform is not responsible for any loss caused by a minor's unsupervised use of the services.

II. RushBuy.gg services

1. RushBuy.gg is an online platform that allows users to search for and purchase virtual goods or recharge games. Through this website, RushBuy.gg provides users with digital entertainment content trading services, including, but not limited to, game gift cards, app and game vouchers, and various types of digital vouchers (collectively referred to as "Digital Products").

2. The Digital Products are provided either by RushBuy.gg or by certified third-party publishers ("Publishers"). Once purchased by the user, the respective Publisher is solely responsible for redemption and any follow-up services. By using the Service, you agree to be bound by the user agreements, terms, and policies of the relevant game.

3. You must be of the legal age of majority in your country of residence to use the Services. Otherwise, you must use the Services under the supervision of a parent or legal guardian.

4. To use RushBuy.gg Services, you must sign in through a supported social account (e.g., Facebook or Google) and may link your email address for account recovery or emergencies. Before purchasing virtual items, you must bind your game account and authorize us to access and use your game account (including disclosure of game profiles and virtual item listings). Please refer to our Privacy Policy for details on how we collect and use your personal data. The Privacy Policy forms an integral part of this Agreement, and your acceptance of it is required to use the Services.

5. You agree to make every effort to protect the confidentiality of your account information. You may not transfer your account, share your account information with others, or transfer any rights or obligations under this Agreement without our prior written consent.

III. Account Management

1. Registration Requirements:

  • Users can register their accounts through third-party platforms (e.g., Facebook, Google).
  • Users must provide true, accurate, and complete personal information, as well as valid alternate contact information when registering. This information must be updated promptly if it changes.

2. Account Security:

  • Users shall keep their account information secure and are prohibited from transferring, renting, or lending their accounts.
  • Users are fully responsible for all actions taken under their accounts.

3. Account Cancellation:

  • Users may apply for account cancellation by contacting support@rushbuy.gg.
  • After cancellation, the account information will be handled in accordance with applicable laws, and previously purchased digital products may not be recoverable.

IV. Rules of use

1. User Obligations:

  • The User undertakes to comply with applicable laws and regulations (including Anti-Money Laundering and Counter-Terrorism Financing—AML/CTF—regulations), administrative orders, or court decisions in their jurisdiction. If applicable law restricts or prohibits the use of the Services, the User shall comply with the restriction or cease access to the Services.
  • Users shall not use the Services for any unlawful purpose or engage in conduct that is detrimental to RushBuy.gg or other users.
  • Users shall not interfere with, attack, reverse engineer, modify, decompile, or create derivative works of the Services.
  • Users shall not remove or modify patent notices, copyright notices, or other intellectual property information contained within the Services.

2. Prohibited Categories of Users

You must not belong to any of the following categories:

  • Members of organized crime groups.
  • Persons in a managerial relationship with an organized crime group.
  • Persons dependent on an organized crime group.
  • Persons who participate in the operations of an organized crime group, including through financial support.
  • Persons associated with organized criminal groups that have been denounced by society.

3. Prohibited Content and Behaviors

Users shall not provide or engage in any of the following contents or behaviors:

  • Illegal, harmful, threatening, harassing, defamatory, obscene, invasive of privacy, hateful, discriminatory, pornographic, or sexually explicit content.
  • Content that infringes on patents, trademarks, trade secrets, copyrights, or other intellectual property rights.
  • Use of cheating tools, automated software (bots), hacking tools, or other unauthorized third-party software to modify the Services or collect information.
  • Underage trading, unauthorized commercial use, distribution of malicious programs, or engaging in illegal transactions.

4. Responsibility for User-Generated Content

Users may send, upload, or transmit information, data, software, sounds, photos, graphics, videos, tags, and other materials (collectively, "Content") through the Services. The User is solely responsible for all Content they provide, whether public or private.

V. Digital Product Transactions

1. Purchase Notice

  • The prices of all goods and services are based on the actual amounts displayed on the platform at the time of purchase by the user. RushBuy.gg reserves the right to adjust prices without prior notice in response to market conditions, promotional activities, or operational needs.
  • Users may complete transactions only through the payment methods specified by the platform. Cash exchanges or offline transfers are not supported.

2. Third Party Liability

RushBuy.gg, as a digital goods distribution platform, is not responsible for the quality of goods or services provided by publishers (e.g., game developers or content providers). Disputes between the user and the publisher should be resolved directly by the user in consultation with the publisher.

3. Equipment and Compatibility

Users are responsible for ensuring that their equipment meets the minimum system requirements for the goods or services purchased. Any functional limitations, data loss, or other damages resulting from insufficient equipment performance, incompatible system versions, or differences in network environments shall be borne solely by the user.

VI. Refund Policy

1. General Rule

Except as otherwise provided in this Agreement or required by applicable law, all purchases within the Services are final and non-refundable. RushBuy.gg is not responsible for any payments or transactions you make through the Services.

2. Refund Eligibility

All orders on RushBuy.gg are final and non-refundable unless you have paid in full but have not received the contents of your order within 72 hours of payment. In such cases, you may submit a refund request within 14 days. Refunds may be requested if the virtual items in the order are not delivered or are only partially delivered. To request a refund, you must contact our customer service team and provide the reason for your refund request.

3. Non-Refundable Situations

  • The buyer has confirmed receipt of the order.
  • The transaction took place on a platform other than the RushBuy.gg website.
  • Dissatisfaction with the virtual item, regret of purchase, misuse of purchase, or incompatibility of equipment due to the user's failure to read the system requirements on the product page.
  • Mis-purchases resulting from the user's failure to check key information (e.g., game name, server, or account number) during direct top-ups.
  • Fraudulent claims. RushBuy.gg reserves the right to take legal action and permanently block accounts involved in fraudulent activity.
  • The purchase itself indicates that the buyer understands, acknowledges, and accepts the above disclaimers.

4. Refund Processing Time

Depending on the payment method, refunds usually take up to 14 days to process and may take up to 14 days to be released due to a bank-authorized funds freeze. For credit card refunds, it may take up to 30 days for the refund to appear on your statement, depending on your bank's processing time.

VII. Statement of Rights

1. Terms of Service Provision

You expressly understand and agree that:

  • All services and information provided by this platform are provided "as is", without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, freedom from defects, or accuracy.
  • The Platform reserves the right to impose trading-related restrictions from time to time based on factors such as trading security, operational strategies, and industry practices. These may include, but are not limited to, trading restrictions, transaction limits, freezing of funds, and account blocking.

2. Limitation of Liability

Except as expressly provided in this Agreement or required by applicable law, the Platform shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to:

  • Unavailability of the services
  • Costs incurred in purchasing substitute goods or services
  • Unauthorized access to or modification of data
  • Damages resulting from the acts of third parties
  • Other issues related to the service

3. Third-Party Services

  • If third party services are involved, you need to comply with the agreements and rules of the third party at the same time.
  • The Platform shall not be responsible for any disputes arising from the third party's services, which shall be resolved by you.

4. User-Related Losses or Liabilities

The Platform shall not be responsible for any loss or liability resulting from its inability to provide purchased services or from errors in the provision of purchased services due to your own actions or omissions, including but not limited to:

  • Account invalidation, loss, or blocking.
  • Losses or liabilities caused by the third-party payment institutions, banks, or accounts you are linked to, including the use of unauthenticated accounts, accounts that are not your own, your account being frozen or seized, etc.
  • Loss of property caused by you telling others your password or login method.
  • Loss of property caused by your willful intent or gross negligence.

5. Service Interruptions and Force Majeure

You agree that the Platform shall not be liable for any damages in the event you are unable to use the Platform's top-up services or if any of your virtual property is lost due to any of the following include but not limited to:

  • Routine testing or maintenance of websites and servers to provide professional and reliable services, including service interruptions caused by software or hardware updates.
  • Failure of telecommunication systems or equipment preventing data transmission.
  • Interruption in the operator's backbone network.
  • Emergency measures taken in compliance with legal provisions or government instructions.
  • Actions performed by the Platform in accordance with valid legal instruments or official government documents.
  • Inability to perform operations due to force majeure events such as natural disasters (e.g., typhoons, earthquakes, tsunamis, floods), power outages, wars, terrorist attacks, or government controls.
  • Service interruptions or delays caused by hacker attacks, telecommunication department technical adjustments or failures, website upgrades, or issues with relevant third parties.

6. Legitimacy of Funds

You guarantee that all funds used for top-ups are obtained from your legitimate income and that you have full rights to use these funds in accordance with this Agreement. Any disputes or controversies arising from your violation of this clause shall be handled and resolved solely by you, and you shall bear all associated responsibilities and legal consequences.

If the Platform discovers—through active monitoring, third-party complaints, or notifications from competent authorities—that a violation has occurred, the Platform reserves the right to unilaterally restrict your use of all or part of its functions, suspend or terminate the provision of top-up services to you, or take further management measures regarding your account.

Should the Platform incur any loss as a result of such violations, you shall fully compensate the Platform. Furthermore, the Platform reserves the right to retain relevant information and may require you to provide income certificates or bank transaction records to cooperate with anti-money laundering investigations. The Platform may also report such matters to relevant law enforcement, judicial agencies, or regulatory authorities.

7. Anti-Money Laundering and Related Compliance

If you use the recharge account service provided by the Platform, you must comply with all applicable laws and regulations relating to anti-money laundering, anti-fraud, anti-terrorist financing, and economic sanctions ("AML-Related Legal Provisions"). You undertake not to use the exclusive collection account for any illegal activities, including but not limited to money laundering, and you shall not permit others to use your account for such purposes.

In the event of any abnormal transaction in your recharge account, the Platform reserves the right to suspend the account and conduct investigations or take other measures in accordance with AML-Related Legal Provisions or regulatory authority requirements. The Platform shall not be liable for any loss or damage you may suffer as a result.

You confirm that all identity information and data provided by you to the Platform are completely true and valid. You also agree to assist and cooperate with investigations conducted by regulatory authorities or the Platform in accordance with applicable laws and requirements.

8. Limitations of Liability

Under no circumstances shall the Platform be liable for any indirect, consequential, punitive, incidental, special, or exemplary damages. The Platform shall not be liable to you for any damages of any kind, regardless of the cause.

VIII. Handling Rules

1. Interruption or Termination of Services

In any of the following circumstances, the Platform reserves the right to interrupt or terminate the provision of network services to you under this Agreement at any time—without separate and individual notification to you—and shall not be liable for any damages to you or any third party resulting from such interruption or termination:

  • The personal data you provided is untrue.
  • You violate this Agreement or other platform regulations governing users.
  • You purchase or use virtual coins for illegal purposes.

2. Blocking Measures and Complaint Period

If a user is suspected of committing a crime, violating the law, or breaching this Agreement or other platform regulations while using the Platform's top-up services, the Platform reserves the right to impose temporary or permanent blocking measures on the user's account, depending on the nature and severity of the behavior.

If the user is suspected of violating the law or this Agreement, the Platform will provide a 7-working-day complaint period. During the blocking period (and until the account is unblocked, if applicable), the remaining funds in the user's account will be temporarily frozen or fully deducted. These funds may not be used to purchase products or services on the Platform and will not be refunded in cash value.

3. Indemnification

You agree to indemnify and hold the Platform harmless from any third-party claims, losses, or expenses (including attorneys' fees and settlement costs) arising out of or related to your actions or use of the Services under this Agreement. The Platform reserves the right to lead any legal defenses related to such claims.

IX. Intellectual Property Rights

1. Trademarks and Service Marks

RushBuy.gg and its related marks and names are our trademarks or service marks. Other marks, names, and logos used within the Services are the property of their respective owners. You are not granted any rights or licenses to use these marks without prior written permission from the respective rights holders.

2. Copyrights and Licenses

The Services and all related data, content, and software are protected by copyright, trademark, patent, trade secret, and other applicable laws. All rights are reserved.

Subject to this Agreement and applicable rules, we grant you a limited, revocable, non-sublicensable, non-exclusive license to use the Services for personal use only. Unless expressly permitted otherwise, you may not copy, distribute, publicly transmit, or modify any part of the Services. Any violation of this Agreement will result in automatic termination of your license.

Certain parts of the Services may be subject to third-party open-source licenses. In such cases, you must read and comply with the terms of those licenses.

X. Other provisions

1. Entire Agreement

This Agreement constitutes the entire agreement between you and us and supersedes any prior agreements, oral or written.

2. Severability

If any provision of this Agreement is held to be invalid or unenforceable, that provision shall be modified or replaced without affecting the validity of the remaining provisions.

3. Waiver of Rights

Our failure to enforce any provision of this Agreement shall not constitute a waiver of that provision unless it is expressly signed in writing.

4. Contacting Us

If you have any questions, please contact us through the "Contact Support" section of the RushBuy.gg website.

5. Language versions

This Agreement may be translated into local languages. In the event of a conflict between the English version and the localized version, the English version shall prevail.

XI. By Laws

1. Agreement Updates

In order to provide you with better services, or based on the update and change of legal provisions, requirements of the competent authorities, business development and other factors, the platform will revise the contents of this Agreement, and such revisions will take effect immediately upon publication, the platform will update the terms and conditions through the site mail, registered mailboxes and official website announcements, and you can check the latest version of the terms and conditions through the bottom of the page of the game top-up, about the website at any time. You can always check the latest version of the terms and conditions of the Agreement through the "About Website" at the bottom of the game recharge page. If you continue to use the top-up service provided by this platform after the revision of the content of this agreement, you are deemed to agree with the content of the latest revision of the agreement; otherwise, please stop the top-up immediately.

2. Service Limitations

You understand and agree that the Top-Up Services provided by the platform are provided in accordance with the current state of affairs as far as the existing technology and conditions are able to achieve, and that the platform will make its best efforts to provide the Top-Up Services to you and ensure the consistency and safety of the top-up services. However, you also know and recognize that the platform cannot at any time or at all times foresee and prevent technical and other risks, including but not limited to service interruption, inability to use the recharge service normally and other losses and risks that may be caused by force majeure, network reasons, defects in third party services, third party websites, etc.; furthermore, in addition to the foregoing, the platform has the right to interrupt, suspend or terminate the recharge service under this Agreement at any time in accordance with the security of the transaction, operational planning and other specific circumstances. In addition, in addition to the foregoing, the platform reserves the right to interrupt, suspend or terminate the recharge service under this Agreement at any time depending on the specific circumstances of transaction security, operation planning, etc., and will notify the users by the announcement on the page of the platform or by other appropriate means (and will not notify you separately).

3. Governing Law and Dispute Resolution

This Agreement shall be governed by the laws of Hong Kong (without regard to its conflict of laws rules) unless otherwise provided by applicable law. Any disputes will be submitted to the Hong Kong International Arbitration Center (HKIAC) for settlement by arbitration in the English language. The costs of arbitration shall be borne by the losing party, but the user may reserve the right to file a mandamus action in accordance with the laws of the user's place of residence. Residents of the European Economic Area (EEA) enjoy mandatory protection under the laws of their country of residence (including the provisions of the place of dispute resolution).